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People operations

نموذج مرجعي

Twelve coordinator hours back per hire

An agent that orchestrates multi-step, multi-system employee onboarding — accounts, access, equipment, paperwork — and chases what has not happened yet.

12hrscoordinator hours saved per hire

لمحة سريعة

المدة
17 أسبوعاً
حجم الفريق
1 شخص
نوع التعاقد
بناء جديد
نوع المشروع
ذكاء اصطناعي وأتمتة
القطاع
B2B SaaS

الوضع

التحدي

Onboarding is a dependency graph across systems that do not talk to each other, and the failure mode is silent: a step nobody completed, noticed on the new hire's first morning.

ما الذي فعلناه

Model onboarding as a state machine with owners and deadlines per step, and make the agent responsible for chasing rather than for deciding.

القرارات التي صنعت الفارق

  • Explicit state per step, not a checklist

    Each step has an owner, a deadline and a state. A checklist tells you what should happen; a state machine tells you what has not.

  • Escalation is the default outcome

    Anything incomplete escalates on a schedule rather than waiting to be discovered.

ما الذي تغيّر

coordinator time saved per hire
12hrscoordinator time saved per hire
silent failures
0silent failures
  • 0 — every incomplete step escalates

Roughly twelve coordinator hours saved per hire, with nothing incomplete going unnoticed.

الخدمات المستخدمة

  • Onboarding state machine across HR, IT and access systems
  • Ownership, deadline and escalation model
  • Coordinator dashboard

ما الذي كنا سنفعله بشكل مختلف

لكل مشروع واحدة من هذه. ونشرها هو المقصد — فدراسة حالة بلا ندم فيها تسويق لا دليل.

The orchestration mattered more than the intelligence. Most of the value came from modelling the process properly, and only a little from anything the model contributed.